> ## Documentation Index
> Fetch the complete documentation index at: https://app-guide.empara.io/llms.txt
> Use this file to discover all available pages before exploring further.

# User Support

> Support for users of the Opyn App

## Instant Guidance

Need help right now? Our on-page AI agent can guide you through the app features and even help with troubleshooting. Just click on the "Get Support" button on the agent widget in the bottom right corner of your browser.

<img src="https://mintcdn.com/empara/BAaGThPGwRB3v549/images/support_agent.png?fit=max&auto=format&n=BAaGThPGwRB3v549&q=85&s=e228377bfa136cb36044a1a18efc2285" alt="Support Agent Pn" width="1600" height="386" data-path="images/support_agent.png" />

<Warning>
  **Don't see the widget**

  If you do not see the AI agent, your browser may be blocking its use. Please try another browser if possible.
</Warning>

## Technical Issues

If you need technical support for the Opyn Health Apps or have a feature suggestion, sign in to the [User Help Center](http://support.empara.io) to continue.

<Warning>
  **Medical or Benefit Question?**

  Be sure to contact your service team directly using the messaging center in the Opyn Health App. Opyn does not manage your healthcare data. If you see wrong information in your benefits, wallet, claims, or accumulators, please notify your healthcare administrator or HR team.
</Warning>