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What is Empara?
Empara is an AI-enabled technology platform
Your solution is powered by Empara!
Empara is a flexible engagement platform with back-end administrative tools and easy-to-use member apps. Empara is a highly configurable technology and can be used in many ways. Here are a few examples:Seamless Access to your health benefits
Making healthcare easier and more rewarding Empara works with employers and healthcare organizations to enable easy access to healthcare benefits, all in one place. Download and share digital ID cards, check benefit costs, claims, and spending balances. Get instant answers to your benefit questions, find lower-cost care and prescriptions, and access integrated benefits (like virtual care) anytime, anywhere. You can even tap to call or message care teams or member services.AI-Enabled Medical and Rx Shopping
Need to know what services are going to cost? Just ask! Empara partners with many healthcare transparency data providers to make it easy to shop for healthcare. We connect complex network pricing data to our AI assistants. All you have to do is ask your assistant, “How much will a shoulder surgery cost me?” and you will receive clear estimates for healthcare services and procedures near you. In addition, we incorporate healthcare provider scoring so you can get the lowest cost and the best quality.AI-Enabled HR Technology
Easily connect with your HR teams and get instant answers to your benefit, company rewards, and policy-related questions Empara also supports HR teams by enabling in-app messaging directly with HR support. With our AI assistants, employees can get instant answers to questions about health benefits, total rewards, and company policies anytime!Frequently Asked Questions
Why does the brand change when I sign in?
Why does the brand change when I sign in?
Empara supports dynamic branding, allowing different administrators, or the companies they serve, to brand the application with their theme. The branding in your app may be your company brand or the business that provides your company with a critical service, such as health plan management or HR support.
Does Empara manage my benefits?
Does Empara manage my benefits?
No. Empara is a technology platform that businesses use to provide access to their healthcare benefits and the teams that serve them. Empara is not an insurer. We do not directly provide healthcare services or provide medical advice of any kind.
Who do I contact for benefit questions?
Who do I contact for benefit questions?
Within the Empara app, there are many places you can connect with the teams that sponsor and administer your benefits. Within your benefits wallet, there are often key phone numbers. If the message center is enabled, you can likely message your member services or healthcare advocacy team. You can also contact your HR representative for information on your benefits.