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Instant Guidance

Need help right now? Our on-page AI agent can guide you through the app features and even help with troubleshooting. Just click on the “Get Support” button on the agent widget in the bottom right corner of your browser. Support Agent Pn
Don’t see the widgetIf you do not see the AI agent, your browser may be blocking its use. Please try another browser if possible.

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Technical Issues

If you need technical support for the Empara Health Apps or have a feature suggestion, sign in to the User Help Center to continue.
Medical or Benefit Question?Be sure to contact your service team directly using the messaging center in the Empara Health App. Empara does not manage your healthcare data. If you see wrong information in your benefits, wallet, claims, or accumulators, please notify your healthcare administrator or HR team.